Have a question? Check out these frequently asked questions. If you don’t find an answer, contact our support team.

Contact us at 214.367.9000 or email our sales team at info@epic.io.

Yes, and all the functions of our desktop portal are available on our mobile app. Deploy any one of our many performance management tools in your network in a matter of minutes. Remotely configure, reboot, shutdown, or destroy a server, from your mobile phone. Our app is currently available for download on any Android or Apple device, in the Google Play and iOS App Store.

Yes, we do! The Epic.io API allows the management of resources in a simple, programmatic way using conventional HTTP requests in a RESTful manner. The endpoints are intuitive and powerful, allowing you to easily make calls to retrieve information or to execute actions. See http://api.epic.io/Help for documentation.

Epic.io exists to provide cutting-edge products & services that empower forward-thinking brands to act as bold, fearless mavericks within their own industries. By enabling like-minded partners, with our cutting-edge solutions, we're pushing more people and companies to be Epic.

Hosting services that are provided to customers via multiple connected servers that comprise a cloud, as opposed to being provided by a single server or virtual server.

Account information can be updated using your online portal. If you are having trouble logging in support is available at support@epicservers.io

Easy access to invoices and payment options are available on our online customer portal.